I just got back from a wonderful holiday in Vietnam. Apart from great food, interesting culture, beautiful environment, the thing that I probably enjoyed most was the kind nature of the people and the great service we received. (Did I forget to mention the shopping?).
For some people (or nationalities), great service and big smiles come naturally.
Here are a few tips based on my experiences in Vietnam:
So, what can you do in your business to delight your customers?
Till next week, Marijke
Marijke Dunselman. Click here to read more about us!