Satisfied customers are important, but if you manage to delight them, they are more likely to write rave reviews, recommend you to others and come back. If you have an ‘emotional connection’ with your customers by creating a more personalised and memorable experience where they feel special, they are more likely to write positive reviews and recommend you to others.
Here are some ideas to delight your customers:
LAST CHANCE to register for the Tourism Business Success Programme starting on the 3rd of May 2018 in Queenstown. 50% funding available for qualifying business. CLICK HERE for more info. Don't miss out and take some time to work ON your business and take it to the next level!
Till next week!
And here's this week's tip:
With the information overload that your customers are facing, now more than ever before, you need to present information that is useful, relevant, entertaining, novel and interesting.
When I was trying to think of a topic for this week's tip, I thought you'd like this one!
I found the infographic below with 57 great content ideas.
Have a great weekend! Marijke
Many people that search for a business like yours could be doing this through Google Maps. Or they may use voice search, a fast-growing type of search.
Say someone searches 'restaurants Te Anau', you'd want your business to come up near the top so people click on it.
There are several simple ways to achieve this. Here's how:
Till next week, Marijke
PS: Did you see the article below in last week's Mountain Scene? Due to popular demand, we are planning an extra Tourism Business Success Programme in Queenstown on the 3rd of May 2018.
For more info, go to: www.smartraining.co.nz/2018-tourism-business-success-programme.html
Marijke Dunselman. Click here to read more about us!